Terms of Service
Last updated: October 20, 2026
1. Acceptance of Terms
By accessing or using genvi ("the Service"), on the web at genvi.co or in the genvi apps for iPhone, iPad and Android, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. genvi is operated by Gameverse, LLC ("we," "us," or "our").
2. Description of Service
genvi is a node-based AI creative studio that enables users to build visual workflows, generate images and videos using AI models, compose timelines, and manage media files. Runs are paid for with genvi credits, or, for providers that support it, with your own API key ("Bring Your Own Key", or BYOK).
3. Account Registration
Minimum age. You must be at least 18 years old to use genvi. By creating an account or using genvi, you confirm that you are 18 or older. We close accounts we learn belong to someone under 18.
To use genvi, you must create an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Accounts may be created with an email address and password, with Google sign-in, or, in the iPhone and iPad app, with Sign in with Apple.
4. API Keys and Third-Party Services
4.1 Bring Your Own Key (BYOK): You may supply your own API keys for some third-party AI providers (including but not limited to Google AI, xAI). If you do, you are solely responsible for obtaining, securing, and managing these API keys.
4.2 Key Security: API keys you provide are encrypted with authenticated AES-256-GCM and are used only to execute the requests you run against the AI providers you choose. Keys are never sold, never logged in plaintext, and are removed when you revoke them or delete your account.
4.3 Third-Party Terms: Your use of AI models through genvi is subject to the terms and conditions of the respective AI providers (Google AI, xAI, etc.). You are responsible for compliance with these third-party terms.
4.4 Credits and Prices: A run that uses genvi's own provider accounts is paid for in credits. The number of credits a run costs is genvi's price for that run, which we set for each model and which can depend on what you ask for, such as the length of a video, the resolution or the number of images. It is our price, not the provider's cost passed on, and we may change it. The price of a run is shown before you run it. A run that uses your own API key costs no credits: the provider bills you directly, and you are responsible for all costs incurred through your API keys.
5. Acceptable Use
You agree not to use genvi to:
- Generate, upload or share sexual content of any kind, including nudity and sexually explicit material
- Generate, upload or share any content that sexualises minors. We have zero tolerance for this: the account is closed and we report it to the National Center for Missing & Exploited Children and to law enforcement
- Upload, generate or edit images, video or voice of a real person without their consent. You may use a real person's likeness or voice only when they have agreed to it
- Impersonate anyone, or make deepfakes or other content meant to deceive people about what a real person said or did
- Generate threats, graphic gore, or instructions for self-harm
- Generate illegal content, including but not limited to CSAM, violence, or non-consensual imagery
- Create content that infringes on intellectual property rights
- Produce deceptive content intended to mislead or defraud (deepfakes for malicious purposes)
- Violate the terms of service of third-party AI providers
- Attempt to reverse engineer, hack, or exploit the Service
- Use the Service to distribute malware or engage in cyberattacks
- Store or transmit content that violates applicable laws
- Share, on Explore or anywhere else in the Service, content that is sexually explicit, that sexualises or endangers minors, that is hateful, harassing, threatening or graphically violent, or that encourages self-harm
- Harass, bully, threaten or impersonate other users, or depict a real person without their consent
Zero tolerance. genvi has no tolerance for objectionable content or abusive users. Content that breaks these rules is removed, and the accounts that post it, or that abuse other users, are suspended or terminated.
Moderation. We check prompts and the images, video and audio you give as input, automatically and sometimes by hand, against these rules. We may refuse to run a request, and may remove content, that breaks them or that we reasonably believe does.
We reserve the right to suspend or terminate accounts violating these policies without notice.
6. Content and Intellectual Property
6.1 Your Content: You retain all rights to the content you create, upload, or generate using genvi. This includes prompts, uploaded files, and AI-generated outputs.
6.2 AI-Generated Content Rights: Subject to the terms of the underlying AI providers, you own the outputs generated through your workflows. However, we make no warranties regarding the uniqueness or originality of AI-generated content.
6.3 License to genvi: By using the Service, you grant genvi a limited, non-exclusive, royalty-free license to store, process, and transmit your content solely for the purpose of providing the Service to you.
6.4 Sharing on Explore: When you share something to Explore, it is shown publicly, with your display name and, if you choose, the prompt and settings that made it. You grant genvi a non-exclusive, royalty-free license to display and distribute it within the Service for as long as it is shared, and other users may use its recipe to make their own. You can unshare it at any time. Shared content is checked automatically before it is published and may be refused. Anyone can report a post, hide it from their own feed, or block the account that shared it. We review reports within 24 hours, and we remove content and suspend accounts that break Section 5.
6.4 Trademarks: The genvi name, logo, and branding are the property of Gameverse, LLC. You may not use our trademarks without prior written consent.
7. Storage and Data
7.1 Storage Allocation: Free and Pro accounts include 5 GB of cloud storage for files generated or uploaded through the Service.
7.2 Data Retention: We retain your files and project data as long as your account is active. Upon account deletion, all associated data is permanently removed within 30 days.
7.3 Backups: While we maintain backups for disaster recovery, you are responsible for maintaining copies of important content outside of genvi.
8. Payment and Billing
8.1 Subscription Plans: genvi offers free and paid subscription plans. Features and limits vary by plan tier.
8.2 Billing: Paid subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.
8.3 Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
8.4 Refunds: For purchases made on genvi.co, all sales are final unless otherwise required by applicable law. Refunds for purchases made in the genvi app are handled by Apple or Google under their policies (see 8.5).
8.5 Purchases in the iOS and Android Apps: Plans and credits bought in the genvi app for iPhone, iPad or Android are sold and billed by Apple (App Store) or Google (Google Play) under their terms, not by us. Apple or Google charge your payment method, renew your subscription, and decide refunds under their own policies; to ask for a refund, contact Apple or Google. You manage or cancel an app subscription in your Apple or Google account, and deleting your genvi account does not cancel it. A plan bought on genvi.co is managed on genvi.co.
8.6 Apps Downloaded from the Apple App Store: If you use the genvi app for iPhone or iPad, the following also applies, and prevails over anything in these Terms that conflicts with it:
- These Terms are between you and Gameverse, LLC only, not with Apple Inc. ("Apple"). Gameverse, LLC, not Apple, is solely responsible for the app and its content.
- Your license to use the app is a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
- Apple has no obligation at all to provide any maintenance or support for the app. Gameverse, LLC provides support at support@genvi.co.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are the responsibility of Gameverse, LLC, to the extent the warranty is not disclaimed in these Terms.
- Gameverse, LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
- If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, Gameverse, LLC, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
- You confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms when using the app, such as your mobile network's.
- Questions, complaints or claims about the app go to Gameverse, LLC, 8390 East Via de Ventura, Building F-100, Suite 307, Scottsdale, Arizona 85258, USA, or support@genvi.co.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
9. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or factors beyond our control.
genvi is provided "as is" without warranties of any kind, either express or implied.
10. Limitation of Liability
To the maximum extent permitted by law, Gameverse, LLC shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Costs of substitute goods or services
- Damages resulting from third-party AI provider outages or errors
- Issues arising from your API keys or account credentials
Our total liability shall not exceed the amount you paid to genvi in the 12 months preceding the claim, or $100 if no payment was made.
11. Indemnification
You agree to indemnify and hold harmless Gameverse, LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.
12. Termination
12.1 By You: You may delete your account at any time from Account settings, on the web or in the app. Deletion locks the account immediately and permanently erases your data after a 30-day grace period, during which you may cancel. You can also download a copy of your data before deleting. See how to delete your account.
12.2 By Us: We may suspend or terminate your account for violations of these Terms, fraudulent activity, or extended inactivity.
12.3 Effect: Upon termination, your access to the Service ceases. We may retain anonymized usage data for analytical purposes.
13. Changes to Terms
We may update these Terms from time to time. Material changes will be notified via email or through the Service. Continued use after changes constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.
15. Contact
For questions about these Terms, contact us at support@genvi.co